M&E/MIS

Once the NSSS has been designed and implemented, an ongoing process of monitoring and evaluation (M&E) will be needed to improve delivery processes, document results, inform policymakers about the effectiveness of alternative approaches, and mobilise political support for sustainability and expansion of the programmes that comprise the strategy.

Monitoring is the process of identifying and tracking performance indicators and reviewing implementation over the life of the programme and can be defined as a continuing process of collecting and reviewing data on performance indicators to inform managers (and other stakeholders) about the progress and achievement of objectives of the programme. Evaluation goes one step further, by linking causes to outcomes, and assessing impacts after components of the strategy (or distinct programmes within them) have been completed: evaluation of the NSSS will involve the objective and systematic assessment of the design, implementation and results of the strategy.

The importance of a well-developed Management Information System (MIS) for the successful implementation of the NSSS will require automation of the MIS to be introduced. In this 21st century of digital technology, the importance of an automated system cannot be over-emphasized. An automated system that maintains and regularly updates the list of Social Security System beneficiaries by programme categories and transfers payments online can vastly simplify SSS implementation, lower transaction costs, and minimize corruption.