Grievance Handling and Conflict Resolution for Social Security Programme Implementation at Union Parishads

The local level representatives at the Union Parishads perform various tasks including targeting, delivery of benefit, approval process, monitoring, supervision, financial management, reporting, and coordination. Grievance handling and conflict resolution related to the implementation of social safety net programmes is another of the roles that UPs perform. Local level representatives regularly resolve conflicts in areas of beneficiary selection, programme implementation, and internal conflicts